WU’s board of directors now meets in this scenic room in Denver instead of in New York.
Western Union (WU) leases 7 1/2 of the10 floors of office space (the first five floors of the 15-story building are parking) at One Belleview Station in Denver for 700 of its employees. Another 600 have moved into new digs at nearby 7979 E. Tufts Avenue, a short ride away on the free company shuttle bus that runs every 15 minutes.
One Belleview Station is the company’s world headquarters, where it has recently relocated its regular board of directors’ meetings from New York. The building’s interior design is focused on its history and the worldwide reach of its services.
In October, when the company moved into the building at 7001 E. Belleview Avenue, Chief Human Resources Officer Richard Williams, a Greenwood Village resident, told The Villager that WU offered its employees a three-month light rail pass to try out the service. The pass has the extra benefit of allowing holders to use alternative transportation, such as a taxi, for free, if they have an emergency during the workday. Of the 700 WU staff in the building, 515 gladly accepted the chance to get to and from work without driving. Williams said even though he lives nearby in the Preserve, he enjoys using light rail to get to and from downtown meetings and other locations, including events at the Pepsi Center.
The company’s motto, “Moving Money for Better,” is about the uses of money it sends, the most common of which is to pay for education.
A Fortune 500 company with 12,000 employees in 58 countries, WU offers its services in virtually every country around the globe in which it is legally permitted to do so, using agents in those countries where it doesn’t have direct employees. WU’s main business is delivering money in virtually any currency from almost any place in the world to any other, usually in a matter of minutes. It’s motto, “Moving Money for Better,” comes from the way its customers describe its service, Williams added. They don’t talk about sending money. They say they are sending food, clothing, or most often, education to people in other countries when they use WU’s service.
Although what WU does is simple to understand, execution of its function is less so. A large part of its worldwide headquarters is devoted to compliance staff, making certain that the company files accurate and timely reports in every country in which its business requires that it do so. Though WU has some regional competitors focused on moving money between specific countries, it has no sizable equal. Asked how WU continues to be the only major player in its market, Williams said that is because WU has built a reputation of trust for secure and reliable service over its enormous distribution chain in the 167 years it has been in business. Today, WU processes 32 transactions every second of every day of the year.
Murals on every floor depict natives of the countries WU operates in, made out of remnants of actual old telegrams.
Every floor of offices at WU has private collaboration spaces for employees. Photos by Freda Miklin
Every workspace in WU’s office has desks that can be used sitting or standing.
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